Keystone helps an organization with 1 Million Microsoft 365 accounts to achieve a successful contract renewal

Business Issues

• Renewal bill-of-materials not finalized 
• Complex multi-tenant M365 environment 
• Confusion around Dynamics 365 and Power Platform requirements and licensing 
• Initial quotation from Microsoft was a 25% price increase 
• Being a “Microsoft shop” felt like they have no negotiation leverage 

Services and Results

• $100mill EA renewal 
• Customer moved from E3 to E5 at the same cost 
• 5 year EA with discounts between 10% and 60% 
• 3 year Unified Support contract with a 25% discount 
• ROI on Keystone services was 40x